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JOB SUMMARY |
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Company | CARE Internat... |
Industry | NGO/IGO/INGO |
Category | Education |
Location | Ghana |
Job Status | Contractor/Co... |
Salary | GH |
Education | Qualified |
Experience | 5 years |
Job Expires | Apr 12, 2024 |
Contact | ... |
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Company Profile CARE International is a global network of independent national organizations, which include CARE members, candidates and affiliates, social enterprises, and thousands of community-based partner organizations working together across more than 100 countries to save lives, end poverty and fight social injustice. To learn more, visit www.care-international.org. CARE Ghana’s projects are primarily implemented through partnerships with local and civil society organizations. This enables CARE to further engage with government and the private sector, work effectively in coalition, and to have the greatest possible impact. CARE Ghana prioritizes the rural and vulnerable poor- women and organizes its work around health, governance, sustainable livelihoods and education. Job Description USAID/GHANA STRENGTHENING ACCOUNTABILITY IN GHANA’S EDUCATION SYSTEM (SAGES): SYSTEMS STRENGTHENING ACTIVITY PUBLIC SATISFACTION SURVEY ON QUALITY OF EDUCATION IN THE ZONE OF INFLUENCE (ZOI) TERMS OF REFERENCE Project Background and Context Ghana has made considerable progress in improving access to primary education. Between 2010 and 2017 primary net enrollment rate has increased from 78 percent to 91.5 percent. Despite this remarkable achievement, public perception about the quality of education service delivery has declined over the years. According to the Afrobarometer survey round 8, between 2017 and 2019, public perception about the quality of education service delivery has declined by 8 percentage points. As part of its effort to strengthen the quality of education service delivery, the Ministry of Education has prioritized strengthening accountability as one of the policy goals of the Education Strategic Plan (ESP) 2018-2030. Further to achieving this policy goal, the MOE has developed an Education Accountability Framework (EAF) to institutionalize accountability for learning across Ghana’s pre-tertiary education system. As part of efforts to operationalize the EAF, USAID/Ghana has selected Cooperative for Assistance and Relief Everywhere (CARE) and its consortium partners (AfriKids, Community Development Alliance (CDA), Ghana National Education Campaign Coalition (GNECC), and School for Life (SfL)) to implement a five -year Strengthening Accountability in Ghana’s Education System (SAGES) Systems Strengthening Activity. The Activity supports efforts by the Government of Ghana (GOG) through the Ministry of Education (MOE) and its agencies/affiliates to: 1) strengthen the enabling environment for education accountability; 2) increase the performance of education system actors; and 3) improve the effectiveness of their interactions with each other in support of education accountability. The Activity supports the operationalization of the MOE’s Education Accountability Framework (EAF) by improving the enabling environment for accountability and holding system actors accountable. USAID/SAGES Systems Strengthening Activity will contribute to the achievement of key priority objectives for basic education in Ghana’s MOE Sector Plan 2018-2030, namely: increased enrolment; gender parity; enhanced instructional practices; improved effectiveness of community-based structures’ supervisory functions; strengthened financial management, coordination, and accountability; and improved planning, monitoring, evaluation, and reporting systems. In doing so, the Activity will contribute to the achievement of key development objectives of USAID/Ghana’s Country Development Cooperation Strategy, specifically its Development Objective (DO) 2, Quality Services Delivered with Increased Accountability, and DO3, Sustainable Development Accelerated in Northern Ghana. The Activity will target an estimated 1,255 basic schools within the 17 districts that constitute USAID/Ghana’s Zone of Influence (ZOI), situated within the Upper West, Upper East, Northern, and North-East Regions. Overall, the Activity will directly benefit an estimated 668,932 people, comprising 508,269 students, 10,671 headteachers and teachers, 149,183 community members (parents) and SMC members), 380 district officials, 165 regional officials, and 264 national officials. Through these Terms of Reference (ToR), CARE, under SAGES Systems Strengthening Activity, seeks to identify a consultant/consultancy group/firm to conduct an independent public satisfaction survey on the quality of primary education service delivery. The following sections outline the survey research questions, methodology, expected deliverables, and timeline. The ToR includes a summary of the required qualifications for applicants and an outline of the application process. Research Questions The satisfaction survey will generate information on public confidence in the quality of education service delivery which will inform the design of the Activity’s interventions, the learning agenda, and adaptations. The following seven research questions will help to guide and focus the survey:
Methodology The public satisfaction survey will include the following:
The consultant/consultancy group/firm will propose a suitable methodology (both qualitative and quantitative approaches) and relevant sample tools for the conduct of the survey and include it in the technical proposal. The consultant/consultancy group/firm is expected to use a mobile data collection application for the quantitative data collection, preferably Kobo Collect. The Activity’s Kobo server will be used for the data collection. The MEAL Director and CARE’s Director of Research / Education will review the electronic tools and provide feedback as necessary. Prior to deployment, the consultant/consultancy group/firm will pilot-test the tools in a non-sampled school community with comparable characteristics, adjusting the content as necessary to prevent floor or ceiling effects. The consultant/consultancy group/firm will be required to record, transcribe, and translate all qualitative data. The consultant/consultancy group/firm is expected to use electronic voice recording during qualitative interviews. The consultant/consultancy group/firm will be responsible for the equipment (tablets, phones, voice recorders for data collection. The data collection team will not be allowed to use personal equipment to collect data under any circumstances, as this may result in breaches of confidentiality and data protection. The consultant/consultancy group/firm is expected to include in the technical proposal:
Sampling The consultant/consultancy group/firm is expected to suggest a robust sampling strategy that outlines an approach to sampling for individual interviews with parents of students in the Activity-targeted communities, key informant interviews with SMC/PTA executives, and FGDs with VSLA members. The proposed sampling strategy should include a detailed explanation of its suitability, strengths, and weaknesses. The suggested sampling methodology should include random sampling of respondents proportional to the distribution of student population and schools by district. Find below the distribution of public primary schools and Basic 1- 6 student population by region and district.
Participant Selection and Recruitment The survey will be conducted in school communities in the 17 districts of the 4 regions in the USAID Ghana’s Zone of Influence (ZOI). The Regions and Districts can be found in Section 4 above. However, the list of schools and communities will be shared during the post-award conference with the consultant/consultancy group/firm to aid actual sampling of the communities. The selection of participants should ensure gender balance and fair representation of minority groups where identified. Approvals The consultant/consultancy group/firm provide the documentation required for an Institutional Review Board (IRB) approval prior to the onset of data collection. The documentation will include:
The successful consultant will liaise with the relevant authorities to obtain approvals for the study. Data collection and quality assurance The consultant/consultancy group/firm be responsible for recruiting, vetting, and training enumerators and field supervisors to conduct the study. The data collection team is expected to be gender-balanced and fluent in English and the local languages spoken in the assessed locations (i.e. Dagaare, Mampruli, Kusaal, Waali, Dagbani, Sisaala). CARE will require a minimum of 3 days of training and one day of field practice for this assignment. Prior to deployment for data collection, all field supervisors and enumerators must pass a post-test assessing their knowledge of the data collection protocol and quality assurance requirements. The consultant/consultancy group/firm be responsible for the design and administration of the post-test, working in collaboration with CARE’s MEAL Director. The training of enumerators is expected to include, at a minimum:
The consultant/consultancy group/firm be required to:
The consultant/consultancy group/firm be responsible for all travel and logistics associated with conducting the public satisfaction survey. Safeguarding, Inclusion, and Research Ethics CARE has a zero-tolerance policy for any form of sexual harassment, exploitation, and abuse. The selected consultant/consultancy group/firm and all supervisors and enumerators will be required to participate in a safeguarding training provided by CARE and to sign CARE’s Safeguarding Policy. CARE will inform school communities of our safeguarding policy and reporting mechanisms prior to data collection. Any reports of safeguarding policy violations will be investigated confidentially and reported to local authorities as per local law. If any safeguarding incidents are witnessed or reported to supervisors and/or enumerators during data collection, those should be reported to CARE immediately during CARE’s hotline +233 24403340699 and/or CARE’s global Ethics point online reporting system. Enumerators will be required to ask for informed consent of all respondents. Enumerators will also inform respondents of their right to leave the interview at any time or refuse participation without fear of reprisal. The consultant/consultancy group/firm is responsible for ensuring that enumerators and supervisors adhere to confidentiality throughout the survey. The data collection team will not be allowed to take photographs or videos of participants, regardless of the circumstances. All data collected will be transferred and stored safely using encrypted systems. Only the main data analyst at the evaluation company and CARE’s Director of Research will have access to non-anonymized datasets. CARE will train enumerators and supervisors on its Policy on Fraud and Corruption. CARE has zero-tolerance for data fraud. The consultant/consultancy group/firm is required to verify potential instances of fraud. CARE will spot-check data collection and verify trends in uploaded datasets to identify potential cases of false surveys/ assessments, impossible responses, and inconsistencies. CARE reserves the right to terminate this contract at any time, without prior notice, in case of policy violations. Reporting The consultant/consultancy group/firm propose an outline of the study and analysis framework to CARE as part of the application package. The analysis framework should include, at a minimum: system, school, and community profiles; perceptions related to teacher quality and commitment, student and teacher attendance, learner literacy and numeracy skills, supply and state of school infrastructure, school-community engagements, learner assessment and evaluation (homework, end-of-term examinations, etc.), work of education officials and administrators (District Directors, SISOs, headteachers, etc.), gender and social norms, and regression analyses identifying factors contributing to learning and attendance; and baseline values pending midline and endline for trend analysis. The analysis framework should contribute to the Activity’s learning agenda and adaptive management approaches. Once finalizing the initial analysis, the consultant/consultancy group/firm will conduct an interpretation workshop, presenting the findings to USAID, MOE, Activity representatives, and representatives from the ZOI’s districts and schools. The recommendations from the interpretation workshop will inform the final analysis. The consultant/consultancy group/firm prepare a draft report for USAID, MOE, and CARE’s review and feedback. The draft report should follow USAID standards. Upon receiving the feedback, the consultant/consultancy group/firm will finalize the report and prepare a reader-friendly summary of the findings for external dissemination. Learning The consultant/consultancy group/firm present the public satisfaction results and recommendations to the Project Steering Committee; the Education Sector Working Group; and the USAID/SAGES Systems Strengthening Activity technical team. The Activity technical team will use the findings and recommendations to (i) inform adaptations to the design and (ii) prepare learning products for external dissemination with regional and district education directorates, national, regional, and global audiences. The Activity will upload the report and anonymized datasets to USAID’s Development Experience Clearinghouse (DEC). The project will also upload the report to the CARE Evaluations website. Key Deliverables The consultant/consultancy group/firm will provide the following deliverables as a result of this contract: Deliverable set I – Study setup
Deliverable set II – Data collection products
Deliverable set III – Reporting
Timeline As part of the application package, potential consultants are required to complete a Gantt chart including the following tasks and the proposed timeline (see illustrative table below). The draft public satisfaction survey report should be submitted no later than midnight on September 6, 2024.
Required Skills or Experience At a minimum, the consultant/firm should propose two technical team members comprising:
Any changes to the key personnel above would require CARE’s pre-approval. In addition to the above, the consultant/firm shall demonstrate the following qualifications and experiences in the technical proposal:
CARE reserves the right to request references and examples of prior experience previously to award. How To Apply Sorry, job has expired.
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