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JOB SUMMARY |
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Company | Marie Stopes ... |
Industry | NGO/IGO/INGO |
Category | Medical/Pharm... |
Location | Accra |
Job Status | Short-term |
Salary | GH¢ |
Education | HND / Degree |
Experience | 2 years |
Job Expires | May 12, 2024 |
Contact | ... |
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Company Profile Established in 2006, MSI Ghana is an affiliate of MSI Reproductive Choices and is one of the largest specialized Sexual and Reproductive Health (SRH) organisations in Ghana. MSI Ghana complements the Ministry of Health and Child Care in the provision of quality and affordable general health and SRH services in all regions of Ghana. Job Description MSI RCL Ghana has a vacancy for a passion driven, well-organized, client-oriented and energetic individual with the below relevant qualification/s and experience. MSI RCL Ghana’s goal is to meet the needs of the underserved and improve access to the use of Family Planning (FP) and other Sexual Reproductive Health (SRH) services. At MSI Reproductive Choices Limited we are unapologetically pro-choice. We believe that every woman has the right to make choices about her own body and her own future The primary responsibility of this role is to promote MSI RCL Ghana’s mission of ensuring the individual’s right to CHILDREN BY CHOICE, NOT CHANCE. The Contact Center Agent will be responsible for providing information and counselling to inbound calls from existing and potential clients on MSI RCL Ghana’s range of services including but not limited to Family Planning, Sexual and Reproductive Health issues as well as referring callers to other MSI RCL Ghana service delivery points i.e. the Centres of Excellence, the Social Franchise Network etc. The other functions will include managing enquiries, cross-selling MSI RCL Ghana’s services as well pitching telemedicine services. The post will be based in MSI RCL Ghana’s Support Office in Accra with highly focused marketing support thus strong customer service skills, politeness, empathy and the passion to provide correct information are integral personal values that are required for this role. The duties and responsibilities presented below may expand as the experience of running a Contact Center is built. Key Responsibilities
Operationalized Telemedicine Service
Undertake Outbound Calls
Communication & Administration
Required Skills or Experience
Attributes
How To Apply Please submit your application by filling this online form via below link
MSG is an equal opportunity employer promoting gender, equity and diversity. Our selection process reflects our commitment to the protection of vulnerable persons and safeguarding employees and communities from sexual harassment, exploitation, and abuse. MSG does not solicit for payments in any form at any stage of the recruitment process. The successful candidate will undergo relevant background checks and will be required to commit in writing to comply with the MSI safeguarding guidelines.
Note
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