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Customer Success Associate

JOB SUMMARY
Company	Confidential
Industry	Business Proc...
Category	I.T.
Location	Tema
Job Status	Full-time
Salary	GH¢
Education	HND, Diploma ...
Experience	N/A
Job Expires	May 24, 2024
Contact	...

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Job Description

Customer success associates work directly with customers, helping them onboard products, set goals, and execute campaigns.

The candidate should be able to contribute to building relationships, implementing new programs that will increase your business’ revenue potentials and minimize churn rates.

Roles and Responsibilities

Establish clear client retention goals
Process milestones for the clients and employees to work toward
Assist customers with setting up and navigating programs or software
Promote the value of the product
Upsell services and products with the brand image
Promote value through customer experience
Review customer complaints and concerns and seek to improve the customer experience

Required Skills or Experience

Qualifications

Degree/HND/Diploma

How To Apply

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Note

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