Job Description

Job Duties:

• Account Management:
  • Opening and maintaining customer accounts, ensuring accurate information and compliance with regulations. 
  • Processing deposits, withdrawals, and other financial transactions. 
  • Providing customer service and addressing inquiries related to accounts. 
  • Monitoring account activity for suspicious or unusual transactions. 
• Financial Operations:
  • Reconciling bank statements and maintaining accurate records. 
  • Processing payments and ensuring timely transfers. 
  • Preparing financial reports and statements. 
  • Assisting with loan applications and other financial products. 
• Compliance and Security:
  • Adhering to banking regulations and internal policies. 
  • Ensuring the security of customer accounts and data. 
  • Identifying and reporting potential fraud or suspicious activity. 
• Sales and Customer Service:
  • Promoting bank products and services to customers. 
  • Building and maintaining strong relationships with customers. 
  • Resolving customer issues and complaints efficiently. 
• Other Duties:
  • Assisting with audits and other financial processes. 
  • Staying up-to-date on banking regulations and industry trends. 
  • May also be involved in preparing and presenting financial reports. 

Required Skills or Experience

• Educational Qualification: Diploma / HND
• Minimum Experience: At least 2 years’ experience

Skills 

• Communication: Have excellent speaking, listening, and writing skills
• Problem-solving: Have strong problem-solving skills
• Interpersonal: Have strong interpersonal and networking skills
• Prioritization: Be able to effectively prioritize and execute tasks