Job Description

RESPONSIBILITIES

• Advices and recommends to management relevant, efficient, and effective IT solutions to meet the company’s requirements;
• Assists with the development of business processes to ensure better service delivery to customers and improve the quality and overall performance of the department;
• Develops and implements standards, procedures, and processes for the IT department;
• Plans and manages support of new technologies including banking software, IT equipment, and infrastructure, network performance, and reliability;
• To develop software and other applications to facilitate and automate business processes within the various departments and branches;
• To implement the ICT strategy of the company;
• To provide project management services for all ICT projects handled by the company;
• To ensure that the Bank’s ICT policy is executed and accomplished;
• To ensure adequate training of all staff on IT.

Required Skills or Experience

REQUIRED EDUCATION / EXPERIENCE

• University degree in computer engineering, computer science, information technology or related field;
• Must have significant experience in managing MIS/ IT component of a bank or a microfinance operation in a regulated setting;
• Must have knowledge of intermediate accounting and basic statistics;
• Minimum of 3 years working experience;
• Experience in software installation an advantage;
• Knowledge in mobile technologies.

SPECIAL / PERSONAL ABILITIES

• Good team-worker with good communication skills and can interact with all levels of the organization;
• Extensive expertise in network administration and IT support;
• project planning and management skills, including ability to identify and assess risks;
• Advanced knowledge of Microsoft Office productivity applications, database applications and other related applications;
• Eager to learn and strongly performance oriented, high initiative and can work with least supervision;
• Be a good trainer, facilitator, mentor, and coach;
• Good analytical and problem solving skills.