Company Profile

Crossroads International, a leader in international cooperation, has been fighting inequality for more than 60 years. We do this by bringing people together for a common cause, to create lasting solutions to overcome poverty and advance women’s rights. Crossroads works in some of the world’s poorest nations in sub-Saharan Africa.  We work with local partner organizations to create decent jobs and to empower women to become leaders and live free from violence.  Every year, we engage hundreds of experienced volunteers and staff North and South who apply their expertise locally to address global issues.  We invest in local partners who are best positioned to meet the needs of their communities.  With local partners, we develop co-operatives and collective enterprises that generate income and advance the autonomy of youth, women and the rural poor. We pilot innovative approaches to reducing violence against women and girls and advancing women’s rights. Together we are leveraging knowledge, expertise and dollars to create a more just and equitable world. Crossroads is a registered charity, supported by Global Affairs Canada, other government and non-government funders, and many individual donors around the world.

Crossroads is committed to the fundamentals and values of access and equity. Crossroads continuously works to promote an equitable culture of inclusivity and transparency. The Diversity, Equity, and Inclusion (DEI) Committee at Crossroads involves staff from various teams and regions within the organization, and committee members hold fresh perspectives essential for fostering meaningful dialogue and driving impactful change.

Crossroads is also committed to preventing and addressing sexual misconduct and advancing anti-racism. To that end, the organization is a signatory to Cooperation Canada’s Leaders’ Pledge on Preventing and Addressing Sexual Misconduct and the Anti-Racism Framework for Canada’s International cooperation sector. 

OUR VISION
ONE WORLD where poverty is eliminated, equality prevails, and the rights of women and girls are fulfilled.

Job Description

THE OPPORTUNITY 
Under the supervision of the Regional Representative, West Africa, the Program Manager for Ghana will be an integral part of the Ghana Office team. The incumbent will provide program leadership for Ghana and be a strategic advisor to the Regional Representative, West Africa. They will work closely with members of national and regional program teams in Africa and program department teams in Canada (Volunteer Cooperation Program Impact team and Volunteer Mobilization team) as well as those in finance and administration in Canada to achieve organizational goals defined in the strategic and operational plans. This role involves working in collaboration with staff members of the Crossroads International Office in Ghana to provide relevant program information, tools and technical support and ensuring that all areas of responsibility are exercised in accordance with the mission, values, policies and procedures, standards and systems of Crossroads International.

HOW YOU WILL MAKE AN IMPACT
Development and Management of Projects and Programs (70%):

• Effectively manage lead volunteers (Program Support Advisor, Volunteer Support Advisor) in accordance with Crossroads volunteer management policies and procedures;
• Organize and carry out annual evaluations;
• Plan, carry out and monitor the recruitment of volunteers for Ghana;
• Ensure effective monitoring of the work of volunteers in Ghana;
• Ensure the establishment of a culture of partnership between Canadian volunteers and the staff of the Ghana Office;
• Foster the creation of spaces for exchange, collaboration and learning between volunteers and the Ghana Office team.

Administration and Finance (10%)

• Collaborate with the Regional Representative, West Africa and the Ghana Office Finance and Administration Officer on the annual budgeting process for Ghana;
• Ensure the strict application of the safety and security manual of the Crossroads Ghana Office;
• Contribute to the establishment and continuous improvement of Crossroads' procedures and processes for Ghana;
• Ensure the sound reconciliation of all special projects in Ghana in collaboration with the VCP Impact team and Finance department in Canada.

Other (5%)

• Create synergies and promote the sharing of knowledge and practices between Crossroads VCP activities, other Crossroads projects and across Crossroads partners;
• Ensure the effective integration and monitoring of gender equality and environmental strategies within the VCP and special projects;
• Assume all other responsibilities inherent to the Ghana Office;
• Act as a programming development advisor for Crossroads in Ghana;
• Support Crossroads’ objectives within the framework of strategic and operational plans.

WHAT WE OFFER

• An equitable, inclusive, collaborative work environment where you have the opportunity to make an impact daily.
• Enthusiastic encouragement to develop both personally and professionally, taking advantage of a range of learning and development opportunities available to our staff. 
• An excellent, competitive benefits plan for you and your dependents.
• Standard vacation and sick leave entitlements and 3 days of professional development leave.
• Annual cost of living increases, pending Board approval, and salary equity reviews every three years.

Required Skills or Experience

WHAT YOU WILL BRING TO CROSSROADS 

• Postgraduate university education in a relevant field (international relations, project management, administration, etc.) or equivalent experience;
• Experience of at least 5 years in program or project management, including on projects or programs in a developing country, or as part of an international cooperation project;
• Ability to think and plan strategically and a proven ability to lead and inspire teams to do the same, and to develop project ideas;
• Proven experience in developing, managing and reviewing complex budgets from various funding sources and in accordance with all internal and external contractual obligations;
• Strong analytical skills and the ability to communicate complex issues;
• Proficiency in technologies, including SharePoint, Microsoft Office suite and financial systems;
• Knowledge of Ghana and the context in relation to the rights of women and girls, in particular gender-based violence, leadership and economic empowerment;
• Experience in managing development projects funded by Global Affairs Canada (asset);
• Possess excellent oral and written communication skills in English (French an asset);
• Willingness and ability to travel to countries in the region and occasionally to Canada.

ELIGIBILITY CRITERIA AND ESSENTIAL QUALITIES

Share Crossroads’ values and ethical standards, particularly:

• A commitment to preventing, mitigating and responding to sexual violence,
• A commitment to gender equality, and
• A commitment to anti-racism
• Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), with the ability to collaborate effectively with diverse populations and stakeholders and contribute to an inclusive organizational culture.
• Commitment to promoting gender equality and advancing the rights of women and girls in unique organizational roles and through organizational initiatives.