Company Profile

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centered care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

Job Description

MSI Reproductive Choices Ghana has vacancies for passion driven, well-organised, client-oriented and energetic individuals with the below relevant qualification/s and experience located in Accra. MSI Ghana’s goal is to meet the needs of the underserved and improve access to the use of Family Planning (FP) and other Sexual Reproductive Health (SRH) services. At MSI Reproductive Choices we are unapologetically pro-choice. We believe that every woman has the right to make choices about her own body and her own future.

• Length of Contract: Permanent
• Location: Kumasi

The Regional Manager (RM) will provide overall leadership within their territory, overseeing the delivery of key results, including the annual business plan, donor projects, and strategic initiatives. The role involves team motivation and capacity building, fostering partnerships with government, private providers, NGOs, and identifying funding opportunities.
The RM will manage the regional office in Kumasi, supervising MSIG clinics, BlueStar social franchise networks, public sector capacity building, social marketing of health products, and donor-funded projects across Ashanti, Bono, Northern, Savanna, North East, Upper East, and Upper West regions. The position requires frequent travel across Ghana and reports to the Director of Regional Operations based in Accra.

Key Responsibilities
Service Delivery, Activity Implementation

• Ensure that MSIG’s Business Plan targets and objectives are met and per schedule, including centre, BlueStar network, social marketing, public sector support strengthening facilities, clinical quality, financial, and marketing targets and deliverables.
• Ensure that all project deliverables are met and per schedule.
• Develop a clear annual (regional) implementation plan in consultation with technical and project leads from the Accra support office and with input from the regional team.
• Continually monitor results, identify challenges and take early corrective action.
• Provide oversight and guidance to partner NGOs and closely monitor results and outputs; ensure that all partnership agreements with NGOs and other external service providers are properly executed and achieve desired outcomes.
• Ensure timely and quality reporting (e.g. financial, MIS) to the support office in Accra and on projects.
• Work closely with the Director of Regional Operations to identify new funding opportunities; support or lead the development of high-quality proposals.

Clinical Standards and Client Care

• Ensure high degree of client satisfaction across all MSIG service delivery channels.
• Conduct regular supervisory visits with appropriate follow up.
• Work with the Medical Development team to ensure high clinical quality standards across all service delivery channels.
• Identify challenges and weaknesses and secure timely technical assistance from the support office in Accra as and when needed.

Financial Management and Systems Strengthening

• Work with support office teams and the ET/SMT to improve/strengthen existing systems to improve MSIG’s regionalised structure (e.g. stores, finance, MIS, reporting, etc)
• Manage and account for regional office expenses including expenses of direct reports, local partners and project activities.
• Ensure that expenditures conform to approved budgets and are coded correctly; that budgets are spent on time and that any delays are communicated with the appropriate counterparts in the Accra support office.
• Ensure smooth running of the regional office; provide good documentation and maintain accurate and up-to-date regional office files.
• Ensure full compliance with MSIG internal policies and procedures including procurement, fleet management, finance, Performance Plus (human resources management), stores, MIS, quality assurance, and marketing.

Team Leadership, Human Resource Management and Capacity Building

• Ensure a high level of team member participation in and commitment to regional work plans, objectives, and activities
• Provide leadership, guidance and planning to support regional team members; balance delegation with appropriate hands-on management.
• Proactively mentor and coach direct reports (e.g. Centre Managers).
• Review individual KPIs and continuously motivate high performance by regional team members.
• Participate in recruitment (recruitment is led by the HR & Admin team in Accra).
• Support the professional development of regional team members in collaboration with support office teams (e.g. HR & Admin, Medical Development, Finance, programmes).
• Lead and support the Regional Team to undertake Performance Plus reviews (performance management, setting of annual KPIs/IOPs and individual objectives).
• Ensure quality leadership of team including motivation, recruitment and induction of new team members, change management, communication, rewards, learning and development.
• Develop and set team goals, strategies, and work plans that are fully aligned with the MSIG goals, business plan and their individual job framework.
• Provide coaching, guidance and support to assist team members to reach their full potential; develop clear succession planning through the performance management process.

Internal and External Relations

1. Foster strong working relationships with other MSIG teams, in particular the:
2. Medical Development team (for training, quality assurance, and management of any medical issues/complications);
3. Marketing team (for technical support relating to marketing, community mobilisation and demand generation);
4. Finance team (for financial management/controls, stores and financial reporting);
5. HR & Admin (for recruitment, performance management, facilities/fleet management);
6. Project Managers and Coordinators (for project/activity implementation and reporting);
7. M&E (for MIS); and
8. Procurement.

• Ensure effective communication between the regional office and the support office in Accra with respect to technical issues and project activities; participate actively in MSIG workshops and events as required.
• Foster strong community relations and maintain good relationships with important community leaders.
• Ensure effective MSIG representation with donors, government, partners, and stakeholders.
• Perform any other duties assigned

Required Skills or Experience

To succeed in this role, you must have:

Knowledge, Skills and Experience

• Bachelor’s Degree in health, demography, public health or social sciences/development studies required
• Master’s Degree in related field desired
• Other professional qualifications, ideally in project management desired
• Knowledge of MSIG field operations and systems desired
• At least seven (7) years of post-graduate relevant work experience with at least three (3) years of experience in a significant management position
• Demonstrated experience in successfully managing and motivating teams; experience in managing both medical and non-medical team members desired
• Experience in managing project life cycles (representation, project design, activity implementation, budget/results management, reporting, evaluation, and negotiating adjustments)
• Experience managing budgets; experience with procurement and logistics; experience in setting up new offices/systems desired
• Demonstrated skill in networking and working in partnership with others (internal and external stakeholders) to achieve results; experience working with NGOs and government as implementation partners; experience in working with GHS highly desired
• Experience in working for and with NGOs (or multilateral or bilateral agencies such as the UN); specific experience working with international NGOs desired
• Experience in working with both public and private health facilities desired
• Experience in working in health and sexual and reproductive health in particular is desired Strong leadership and management skills
• Negotiation, influencing and conflict management skills
• Enjoys engaging people at all levels to generate shared understanding and support (e.g. government, donors, partners, other team members and community)
• Passionate about field work
• Able to travel and enjoys travelling
• Pro-family planning and pro-choice