Job Description

Job Overview
We are looking for an organized and detail-oriented Bakery Administrator to manage the bakery's administrative functions. The ideal candidate will support the bakery's operations by handling paperwork, coordinating schedules, managing inventory, and assisting with financial reporting. You will play a key role in ensuring the bakery runs efficiently and maintains high standards of customer service.

Key Responsibilities

• Oversee the day-to-day administrative tasks, including record-keeping, documentation, and filing.
• Manage inventory levels and ensure timely ordering of ingredients and supplies.
• Coordinate communication between departments such as production, sales, and delivery.
• Maintain accurate employee records, schedules, and payroll data.
• Assist with financial duties such as invoicing, processing payments, and managing budgets.
• Track and report on bakery sales, expenses, and other performance metrics.
• Respond to customer inquiries, complaints, and special requests, ensuring a high level of service.
• Handle correspondence and communications, including emails, phone calls, and customer messages.
• Organize and maintain office supplies and equipment, ensuring everything is in working order.
• Work closely with the management team to implement policies and procedures aimed at improving efficiency.
• Assist in organizing bakery events, promotions, and marketing activities.
• Ensure compliance with health and safety regulations and manage relevant documentation.
• Assist with staff onboarding, training, and general HR support.

Required Skills or Experience

• Proven experience as an Administrator or in a similar administrative role.
• Strong organizational and multitasking skills, with attention to detail.
• Proficiency in using office software such as Microsoft Office (Word, Excel, PowerPoint) and basic accounting tools.
• Ability to handle financial documentation and basic bookkeeping.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and work independently in a fast-paced environment.
• Familiarity with inventory management and ordering systems.
• Knowledge of health and safety regulations, especially in a food environment, is a plus.

Preferred Skills

• Experience in the food or bakery industry is highly desirable.
• Basic knowledge of sales and marketing strategies.
• Understanding of bakery production processes and customer service best practices.