Job Description

Phalo Trading Enterprise is a leading player in the trading industry, dedicated to delivering top-notch products and exceptional customer service. We are currently seeking a motivated and enthusiastic Sales Support Representative to join our dynamic team.

Key Responsibilities

• To represent the company in selling products or services in the territory in which the Representative shall be assigned.
• Build and maintain relationships with clients to understand their needs and provide tailored solutions.
• Identify and pursue new sales leads through networking, referrals, and research to expand the customer base.
• Assist the sales team in achieving sales targets by providing administrative support.
• Respond to customer inquiries and provide product information.
• Maintain and update customer records and sales databases.
• Prepare sales reports and presentations.
• Coordinate with other departments to ensure smooth order processing and delivery.
• Assist in managing inventory and stock levels.

Required Skills or Experience

• Minimum qualification of WASCE, HND, or a First Degree.
• Strong communication and interpersonal skills.
• Familiarity with CRM (proficiency in QuickBooks is a plus) systems, spreadsheets, and other relevant software.
• Proficiency in Microsoft Office Suite.
• Detail-oriented with excellent organizational skills.
• Ability to work effectively in a team and independently.