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Key Expert 2 for a Special Initiative Project (BPO)

JOB SUMMARY

Company Confidential
Industry Business Proc...
Category Human Resourc...
Location Accra
Job Status Full-time
Salary Competitive +...
Education Bachelor̵...
Experience 3 years
Job Expires Oct 11, 2024
Contact ...
 

Job Description

About the Initiative

A Special Initiative is yet to be launched to address the critical challenges of unemployment and underemployment in partner countries. Our focus is on creating sustainable employment opportunities, particularly for young people and young women who are disproportionately affected by these issues.

Role Overview
We are seeking an experienced and dynamic Key Expert 2 to oversee the implementation of our advisory packages. This position requires a dedicated individual who will ensure the quality and timely delivery of project objectives, coordinate communication among stakeholders, and manage personnel effectively.

Key Responsibilities:

  • Support the Team Leader: Assist in the overall responsibility of delivering the contract effectively and in line with project goals.
  • Coordination: Assist with the coordination of class sizes, recruitment processes, and training delivery for all cohorts according to the Terms of Reference (TORs).
  • Train-the-Trainer Implementation: Support the implementation of the train-the-trainer 

Required Skills or Experience

  • Education: University degree (Bachelor’s/Master’s) in Human Resource Management or a related field.
  • Language Proficiency: Fluent in English (written and spoken).
  • General Professional Experience: Three (3) years of experience in the ITO/BPO sector, implementing training programs to upskill talent across at least four African countries.
  • Specific Professional Experience: Three (3) years of experience in developing curricula and facilitating training sessions on leadership development, communication skills, and technical competencies for employees at all levels.
  • Leadership/Management Experience: Three (3) years of experience overseeing training functions, either on behalf of or within an organization.
  • Regional Experience: Three (3) years of experience managing projects in the African region.
  • Development Cooperation Experience: One (1) year of experience in implementing development cooperation projects.

Soft Skills:
In addition to the required qualifications, candidates should demonstrate the following soft skills:

  • Strong teamwork and collaboration abilities
  • Initiative and proactivity
  • Excellent communication skills
  • Socio-cultural sensitivity
  • Efficient, partner- and client-focused working methods
  • Interdisciplinary thinking

How To Apply

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