Job Description

• Testing all aspects of the product to ensure it functions properly before component is sold 
• Work with procurement team to identify and capture issues with products and to be communicated with the vendors.
• Providing feedback on usability and serviceability of the products to customers
• Assembling components 
• Greeting and assisting customers to find the goods and products they are looking for
• Assisting customers on the phone
• Responding promptly to inquiries and assist with providing responses to technical questions from customers.
• Monitoring and requesting stock
• Balancing cash book
• Acknowledging and resolving customer complaints.
• Keep proper and accurate records for approved creditors
• Keeping the store and shop floor tidy and clean
• Attaching and updating price tags to merchandise on the shop floor
• Receive and inspect all incoming materials to the store and reconcile with stock request and waybill
• Perform monthly stock taking and reconciling with ERP with supervision from the Retail Supervisor
• Packaging and labeling products before they are dispatched
• Arrange and label products in the store room for easy identification and accessibility
• Maintaining ISO documentation and Record Keeping
• Perform any other duties as assigned

• Knowledge of and adherence to all TAGG’s OHS&E procedures 
• Follow all safe work procedures, rules, and instructions
• Risk Assessment 
• Hazard identification and reporting
• Knowledge on the safe use of all tools and equipment as applicable

Required Skills or Experience

• A Higher National Diploma (HND) in Supply Chain or Procurement/Purchasing or Electrical Engineering 
• At least two (2) years’ experience in a similar role 

• Excellent written and oral communication skills
• Attention to detail and organizational skills
• Excellent customer service skills 
• Computer skills including the ability to use database marketing and Microsoft Office Suite
• Good mathematical and analytical skills
• Critical thinking and problem-solving skills
• Physically fit
• Excellent dexterity

• Respectful
• Demonstrates Integrity
• Disciplined
• Makes sound judgment
• Hardworking
• A good team player