Job Description

Responsibilities

• Welcome and assist guests by greeting, directing and providing necessary information.
• Answer and route phone calls, and take down messages. 
• Maintain security protocols by managing the logbook, issuing keys, and following safety procedures.
• Ensuring a clean and organized reception area by adhering to established standards.
• Document and communicate operational needs to ensure team continuity and effective service.
• Provide excellent customer service to help clients and customers find solutions to their problems and questions

Required Skills or Experience

• HND or Degree in Real Estates Management or Hotel Management
• Minimum 3 years work experience
• Fluent in English
• Ability to speak French is an added advantage