Job Description

• Contract:  With possibility for extension

• Manage and maintain project files, both digital and physical, ensuring all documents are organized and accessible.
• Handle day-to-day administrative tasks, including answering phones, responding to emails, and managing correspondence related to project activities.
• Prepare, proofread, and distribute documents such as memos, and reports.

• Accurately input project data into tracking systems, maintaining up-to-date records of project timelines, budgets, and resources.
• Keep detailed records of project meetings, milestones, and status updates.
• Organize and update project schedules, contact lists, and documentation logs.

• Assist in scheduling and coordinating project meetings, including booking meeting rooms, sending invitations, and confirming attendance.
• Maintain the project calendar, ensuring all team members are aware of key dates and deadlines.

• Act as the primary point of contact for project inquiries, responding promptly to routine questions and redirecting complex queries to the Project Coordinator
• Prepare and distribute project status updates, emails, and other communications to team members and stakeholders.
• Maintain a communication log, tracking key interactions and ensuring follow-up actions are completed.

• Assist in managing expense documentation, and processing invoices and vendor management
• Reconcile project expenses and prepare financial summaries for review by the Project Coordinator
• Support the Project Coordinator in monitoring project expenses to ensure alignment with budgetary goals.

• Prepare, gather project data and organize reports, spreadsheets, presentations to support project updates and reviews.
• Ensure that all project documents are filed systematically and archived when projects are completed.

• Maintain comprehensive records of completed training sessions, attendance, and participant information.
• Physically visit selected Post training trainees and document their progress of employment to be submitted in a report at the end of every quarter.
• Send follow-up communications to participants, including post-training surveys, evaluations, and thank-you emails/Messages etc.
• Handle administrative tasks, such as preparing post-training materials, updating training guides, and managing supplies.
• Answer inquiries from participants regarding training completion requirements, resources, and further learning opportunities.
• Distribute and gather feedback from participants on training effectiveness, areas for improvement, and satisfaction levels.
• Compile feedback data, analyze trends, and create reports for the training team and management.
• Assist in identifying key insights for enhancing future training sessions based on participant feedback.

• Maintain QMS review calendars and ensure actionable items per calendar are followed through. E.g. Quarterly QMS Objectives review, SOP reviews etc.

• Knowledge of and adherence to all TAGG’s OHS&E procedures 
• Follow all safe work procedures, rules, and instructions
• Conduct Risk Assessment 
• Hazard identification and reporting

Required Skills or Experience

• HND / BA/BSC in any related field or equivalent required; additional certifications in administration or training support are a plus.
• A minimum of 1-2 years in an administrative role, preferably in training, education, or HR

• Knowledge of Microsoft office suite; Word, PowerPoint, Excel etc.
• Innovative and a self-starter
• Knowledge of office procedures. 
• Excellent organizational and multitasking ability
• Outstanding communication skills
• Ability to handle multiple tasks and meet deadlines in a structured environment.
• Strong interpersonal skills and a customer-service orientation.
• Analytical skills to interpret feedback and identify trends.
• Team player with a commitment to supporting effective learning outcomes.