Job Description

• Location: Accra – Airport Residential Area
• Company Sector: Real Estate / Construction

Responsibilities

• Oversee the front desk operations, ensuring a seamless experience for all residents and guests.
• Supervise and train front desk staff, ensuring adherence to service standards.
• Manage scheduling, handle resident and guest inquiries, and resolve issues promptly and professionally.
• Coordinate with other departments to meet resident needs and enhance their overall experience.
• Maintain a professional and welcoming front desk environment.

Required Skills or Experience

• Diploma or Degree in hospitality or related field, with prior experience in front desk or hotel management.
• Strong leadership skills with experience in supervising front desk staff.
• Excellent communication, customer service, and organizational skills.
• Character Qualities: Hard-working, disciplined, detail-oriented, and serious about providing exceptional service. Able to maintain a professional environment and handle responsibilities with dedication.