Job Description

Responsibilities

• Welcoming guests in a polite and friendly manner.
• Checking and scanning tickets and directing guests to their seats.
• Distributing programs, brochures, and other materials.
• Informing guests about the location of the restrooms, refreshments, and exits.
• Tending to guests' comfort and assisting them with any questions or problems.
• Assisting patrons with disabilities or other impairments, as needed.
• Monitoring the guests' activity to ensure the safety of the event.
• Enforcing event rules and relevant health and safety regulations.
• Ensuring that the lobby and facilities are neat and organized.
• Following all emergency protocols and guiding audience members to the exits in an orderly manner.

Required Skills or Experience

• High school diploma or GED.
• 1 year experience as an usher or similar preferred.
• Consistent professional and neat presentation and friendly demeanor.
• The ability to provide excellent customer service.
• Excellent interpersonal and communication skills.
• Highly organized and attentive to detail.
• The ability to manage crowds and remain calm in stressful situations.
• The ability to stand for extended periods.
• Willingness to work on weekends and public holidays.