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Terms of Reference (TOR): Logistics Services Provider

JOB SUMMARY
Company	SNV Ghana
Industry	NGO/IGO/INGO
Category	Supply Chain ...
Location	Accra
Job Status	Contractor/Co...
Salary	GH¢
Education	Qualified
Experience	N/A
Job Expires	Jan 16, 2025
Contact	...

Company Profile

SNV is a not-for-profit international development organisation that applies practical know-how to make a lasting difference in the lives of people living in poverty. We use our extensive and long-term in-country presence to apply and adapt our top-notch expertise in agriculture, energy, and WASH to local contexts. SNV has an annual turnover of €130 million, over 1,250 staff in more than 25 countries in Africa, Asia, and Latin America. We are proud to be a not-for-profit organisation that uses project financing to implement our mission. This requires us to work efficiently and to invest in operational excellence.

SNV has worked in Ghana since the 1992 and currently has offices in Accra, Tamale, and Nandom.

For more information on SNV, visit our website: www.snv.org

Job Description

TERMS OF REFERENCE
LOGISTICS SERVICES PROVIDER

Introduction

Together with actors and partners, SNV works towards a deeper, more lasting change towards systems transformation, and we make sure to build capacities for a long-lasting impact.

SNV works in more than 20 countries in Africa and Asia. Our team is inspired by the transformational principles and objectives set out by the Sustainable Development Goals (SDGs), and we are committed to:

Building resilient agri-food systems that deliver food security and adequate nutrition.
Increasing the reliability and availability of water and sanitation at an acceptable quantity and quality.
Improving access to affordable and sustainable energy for all.

In doing so, we aim to strengthen institutions, markets and effective governance within and across the agri-food, energy, and water sectors, reducing gender inequalities and barriers to social inclusion and enabling adaptation and mitigation to the climate and biodiversity crises.

Objective of the Assignment

The Service Provider (SP) will be responsible for the provision of logistics services, and generally facility management activities services.

Facility Management and Logistics systems

The SP’s assignment ranges from logistics, technical and facility management of various office facilities, equipment and accessories, in co-ordination with other service providers, and working together to complete orders and deliver materials on a timely basis.

The service provider shall perform management and logistical services that are normally performed in connection with the on-site operation of similar Facilities,

Maintaining the Facility in good condition, timely responding to emergencies, responding to complaints and, specifically, whenever practicable and without limiting the generality of the foregoing, the service provider’s representative on-site shall perform services normally provided on-site regarding logistics and other day to day required services.
The service provider shall have oversight responsibilities on security and security contractors as shall be requested by SNV on its premises.
The service provider shall operate, monitor, and adjust the day-to-day operations of the facility systems and equipment as necessary to meet the performance standards set forth in the desired managing Agreement.
Operations will include but are not limited to: Monitoring all utility interface and equipment performance, Operating building and equipment and safety control systems, such as ICT and communication, back-up power systems and general safety systems.
Oversee acquisitions, installation, operation, maintenance and disposition of building facilities.

Fleet fuel Management and Maintenances

The service provider shall support vehicle fuel management and monitoring. As well as provide technical advisory in the vehicle fleet management and maintenance services on a long-term basis, working closely with the Operations Manager in recognized garages to optimize the integration of maintenance of vehicle, so as to ensure the smooth functioning of all fleet services.

Carbon Audit

To serve in the role as Carbon Footprint focal Point person for SNV in Ghana country office. This will include supporting with SNV Ghana annual emissions data collection for calculating SNV’s Global Carbon Footprint linked to Global Risk and Compliance. This information will be used to extrapolate SNV’s Global Carbon Footprint, to attain net zero carbon emissions as an organization and to advise on Carbon Reduction Strategy.

Estate Management

The service provider shall coordinate and liaise with SNV various Landlord. This ranges from managing the personal property, equipment, responsibility, maintenance, utilization and act as a liaison between the owners and the actual tenant/lease tenant in execution. The service provider shall be responsible for liaising with SNV’s various Landlords on technical aspects of agreement such as repairs and performing all maintenance on the building, appurtenances, and grounds of the Facility as required to be made. Obtain and be responsible for, review and administer tenancy agreement and preventative maintenance and controls, building systems, Electrical systems, Air conditioning, emergency generator, roof, interior and exterior, etc. with prior approvals.

Logistics and Procurement

The service provider shall support with material supplies, procurement and logistics processes, including ICT equipment’s and expendables base on ICT recommendations and client specified equipment’s and furnishings. This is done in total cooperation with the SNV’s needs specifications and standards amongst others, adhering to all SNV procurement process and donor regulations.

ICT Support Service

To advice on Technology and architecture management solutions. Supervise, Support and carry out oversight role on ICT consultant works and service provision.

Freight forwarding and Move Management

The service provider shall coordinate move processes, both local and international. In respect to shipment for goods, to facilitate various arrangements necessary to effect the timely and safe shipment of expatriate personnel from origin to destination in conjunction with reputable move companies of client’s choice and where appropriate on competitive choices. The Service Provider shall be the liaison between SNV and the SNV appointed agent on this assignment.

Protocol

The service provider shall liaise and coordinate with relevant state institutions such as Ministry of Foreign Affairs, GRA Customs Division and related agencies for required privileges entitlements and waivers as per SNV country agreements and other protocol activities for expatriate personnel. In relation to exemptions visas, permits, clearance of goods and team equipment’s.

Work Schedule

The Service Provider will provide this service four (4) within a working week, with time frame of 08:00am through to 5:00pm, being eight (8) hours a day.

The service provider shall provide support services remotely where necessary and as officially required and requested through the Operations manager.

Maintenance Service

When it is necessary for service provider to carry out remedial work on Saturday, Sunday or on official national Public Holidays, the scheduling of this will be agreed between the SNV and the Service Provider.

The Logistics Services Provider will report to the SNV Ghana Country Operations Manager.

Time Frame
This assignment will be carried out over one year period from 1st January 2025, through to December 31, 2025, on a Framework Agreement and extended by a further one year on the basis of mutual agreement.

How To Apply

Mode of Application

Interested applicant should please submit the following:

Cover letter detailing similar assignments undertaken and indicate your rate/fees.
Detailed CV highlighting expertise and relevant experiences of applicant.

The above should be SNV Ghana Procurement on ghanaprocurement@snv.org not later than December 30th, 2024. Please note that priority will be given to qualified applicants that have undertaken similar services provision with development works.

Note

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