Job Description

• Location: East Legon
• Reports to: Head of Retail / Operations

Our client is one of the leading sustainable international womenswear brand, renowned for its stunning Ready-To-Wear and Custom-Order clothing and accessories. They have made their mark on the global stage, showcasing their exquisite designs at prestigious events in Portugal, Sweden, and New York. Our client is not only pushing boundaries but also inspiring a new generation of fashion leaders by fostering a supportive environment for creatives.

Your role as Retail Associate:
You will primarily be responsible for providing support and assistance to the Head of Retail / Operations to create an engaging guest experience, drive results, and engage operational processes, including opening and closing of the studio, filing daily, weekly and monthly reports. A typical day in this role will involve supporting customers with their shopping needs, making recommendations, restocking shelves, maintaining a tidy store environment, and working with the team to achieve sales targets.

What’s In It for You.

• Join the excitement of organizing fashion shows, presentations, lookbooks, and photo shoots
• Be part of a visionary brand with a global outlook.
• Ignite your career in fashion with opportunities to learn from the best and grow with the company.
• Collaborate with leading influencers, designers, and clients and be inspired by a dynamic, fashion-forward team.
• Enjoy a competitive compensation and benefits package that rewards your creativity and hard work.

The ideal candidate
This role is best suited for a graduate with a keen interest in fashion, fashion business, sales, and visual merchandising, must be able to work effectively in a team and with at least a year experience in retail, sales, or customer service.

Key Responsibilities

• Assist in driving sales growth and enhancing customer experience
• Plan, delegate, and follow up on expected tasks, assignments and activities while maintaining guests as top priority.
• Act as a liaison between the Head of Operations, production and studio teams.
• Support and enforce company policies and procedures in a fair and consistent manner.
• Provide exceptional customer service to meet all customer needs.
• Manage and process all transactions accurately and efficiently and achieve sales targets.
• Maintain store appearance and visual merchandising
• Stay up-to-date on product knowledge and promotions.
• Collaborate with colleagues to achieve team goals

Required Skills or Experience

• A bachelor’s degree in Business Administration, Fashion Design, Marketing, and other relevant fields.
• Ability to work in a fast-paced environment.
• Basic math skills and accuracy with handling cash.
• Available to work flexible hours, including weekends and holidays.
• Proficiency in MS Office Suites, (Excel, Word and PowerPoint).
• Must be analytical and detail oriented.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Excellent interpersonal and time management skills.